Global Support
We are happy to help, wherever you are
Our dedicated operations team reviews all incoming support tickets daily and guarantees a response within 24 business hours.
Email us at solkrencollective@gmail.com and tell us what you see.
Quick fixes
I cannot type in my sheet. You are viewing the original, which is read-only. Click File, then Make a copy, and use the copy.
I did not get my download email. Check your spam or promotions folder. Then email us the address you ordered with.
My dates look wrong. The sheet uses day, month, year (DD/MM/YYYY). Type dates in that order.
The currency does not convert. The currency choice only changes the labels. Type your amounts in your own currency.
A number shows an error. Black cells are formulas. Do not type over them. If you did, make a fresh copy from your original link.
I do not have a Google account. A free Google account is needed to open and copy the sheet. You can create one at google.com.
When you email us, please include
The email address you ordered with, the name of the tab, and a screenshot if you can.